Support

Need help with Enloop? We're here for you.

Contact Us

Email us at markzhoujj@gmail.com and we'll get back to you as soon as possible.

Common Topics

• Account issues — trouble signing in, resetting your password, or deleting your account.
• Notifications — not receiving push alerts, or getting too many.
• Feed & relevance — articles not matching your interests, or missing topics you care about.
• Bug reports — something not working as expected in the app.
• Feature requests — ideas for how we can make Enloop better.

Tips Before Reaching Out

• Make sure you're running the latest version of Enloop from the App Store.
• Check that notifications are enabled in your device settings.
• You can update your topic and signal preferences anytime in Settings.